Privacy Policy
Last updated: February 2026
Information We Collect
When you book a service or contact us, we collect information you provide directly:
- Name and contact details (email, phone number)
- Booking preferences and installation dates
- Payment information (processed securely via Stripe)
- Service address for on-site installations
How We Use Your Information
We use your information to:
- Process and fulfil your booking
- Communicate about your installation
- Provide customer support
- Send service updates and confirmations
Payment Processing
All payments are processed securely through Stripe. We do not store your full payment card details on our servers. Stripe's privacy policy governs the handling of payment information.
Data Security
We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure, or destruction.
Your Rights
Under UK data protection law, you have the right to:
- Access your personal data
- Correct inaccurate data
- Request deletion of your data
- Object to processing of your data
- Data portability
Cookies
We use essential cookies to enable core site functionality. We may use analytics cookies to understand how visitors interact with our website. You can control cookie preferences through your browser settings.
Contact Us
If you have questions about this privacy policy or how we handle your data, please reach out via our booking page or social channels.
Changes to This Policy
We may update this privacy policy from time to time. We will notify you of any significant changes by posting the new policy on this page.